PayReady

Find answers to frequently asked questions

1What Is Cryptocurrency?
Cryptocurrency is a digital currency that uses cryptography (a mathematical and computational method of encoding and decoding data) to keep it secure. This form of security makes it practically impossible to forge or double-spend the virtual currency.
2What is Bitcoin?
Bitcoin (BTC) is a type of cryptocurrency meant to be an alternative to national currencies, so it is considered a medium of exchange and a store of value. It is decentralized, which means the distribution and disbursement of bitcoin does not go through a dominant authority like a bank or financial institution. A distributed ledger known as blockchain keeps tabs and records all bitcoin transactions.
3What is Ethereum?
Ethereum (ETH) is likewise a type of cryptocurrency. Nevertheless, unlike BTC, it does not aim to prove itself as a substitute monetary system. Its primary purpose is to serve as a platform to facilitate and make money from automated contracts and applications using its own currency.
4What Are the Benefits of Buying Cryptocurrencies?
There are many benefits to be had from buying cryptocurrencies. Here are some of those: You never have to bring large amounts of money anywhere you go. It is like taking your own bank with you. You can redeem cryptocurrencies anywhere you can find a physical cryptocurrency exchange store. You avoid exorbitant bank transfer fees. It is easy to transfer money, even massive amounts, to other people. Cryptocurrency transactions are irreversible. Buying cryptocurrencies is a good, long-term investment over other commodities. Bitcoin, as a store of value, has the potential of being digital gold. Some cryptocurrencies have limited supply; thus, their value holds steady for many years. Because cryptocurrencies are digital, you can easily bring and redeem them when you travel. Cryptocurrencies promise a good return on investments. Cryptocurrencies are extremely hard to hack. Investors consider cryptocurrencies a hedge against inflation; thus, they would rather hold on to cryptocurrency than fiat money. In some countries, cryptocurrencies are not under currency control and restriction.
5How Can I Exchange One Currency to Another?
Register and verify your account. Go to the Exchange page and choose the type of currency you want to spend. Choose the type of currency you want to receive. Type in the money amount you want to spend. Press the Continue button. Fill in all essential information into the boxes marked with *. Read and agree with Terms & Conditions and press the Continue button. Complete payment using details provided in order description, those you can find in your Dashboard section. Please wait while our operator checks your payment. Check the real-time status of your order in your Dashboard.
6Can You Help Me If I Run into Problems?
Definitely! Our support team is ready to help you 24/7. Just drop us a line through our chat window. You may also send us an email through our Contact Form. Make sure you also keep an eye on your inbox. We might send you an email if we require any additional information.
7How Long Does it Take to Complete an Exchange from Start to End?
It all depends on the chosen type of exchange. Please contact our Support Agents for details.
8Do I Need to Verify My Account before Placing a New Order?
To get full access to all types of currencies you’ll definitely need to verify your account. In some specific cases, you can complete your exchange without a verified account.
9Do I Need to Verify My Account before Placing a New Order?
To get full access to all types of currencies you’ll definitely need to verify your account. In some specific cases, you can complete your exchange without a verified account.
10What Do I Need to Do to Verify My Account?
You will need to provide us with some copies of specific documents to confirm your identity.
11How Will You Handle My Personal Information?
Rest assured we do not keep any of our customers’ personal information. We perform a simple “know your customer” (KYC) verification process using a system used in banks. All customer information will be stored in that system.
12Can I Cancel My Recent Order/s If the Payment Has Already Been Sent?
Unfortunately, not. If you have already made a payment using the details provided in the order description, the order is considered as completed and can no longer be canceled.

We accept various payment methods — wire transfer, debit/credit card, Union Pay, e-transfer, cheque, bank draft, and cash.